Sajad Ghawami
Architecture and development at the intersection of fullstack, cloud and data platforms - for insurers, banks, industry and the public sector. Focused since 2023 on production AI systems in regulated environments, today on mechanical and plant engineering: making technical documentation, service reports and drawing archives answerable.
Everything Sajad has written.
Reduce truck rolls: what machinery service can resolve remotely.
According to Aquant, one in seven on-site visits is avoidable and a third of requests are information questions. What the hotline resolves, where remote ends.
After-sales in machinery manufacturing: where the profit really is.
Service brings machinery manufacturers 27 percent of revenue at a multiple of the margin. Why the potential goes unused and what the installed base is worth.
Time lost searching for information: what it costs your service team.
More than 90 percent of service technicians search for information at least half an hour a day. What it costs: a model calculation, knock-on costs, remedies.
Knowledge retention when your best service technician retires.
A quarter of German machinery staff are 55 or older. What is lost when experienced technicians retire, and how a living knowledge base captures it in time.
Improve the first-time fix rate: avoid repeat visits in field service.
First-time fix rate: definition, 2026 benchmark (60/77/88 percent), why repeat visits happen, a model calculation and six levers for technical service.
AI Act for machinery manufacturers: provider or deployer?
The EU AI Act after the Digital Omnibus: what machinery manufacturers owe as providers and as deployers - deadlines, roles, AI in the machine, AI in service.
Cyber Resilience Act and NIS2 for machinery manufacturers: what applies now.
CRA reporting duty since 11 September 2026, machines in the field included. What machinery manufacturers owe as manufacturers (CRA) and as entities (NIS2).
AI assistant for field service technicians: the buyer's checklist.
What an AI assistant for technical service must do: 6 must-have criteria, knock-out criteria, 12 questions for every vendor and a scorecard for the pilot.
Digital instructions for use: what really applies from 2027.
From 20 January 2027, the EU Machinery Regulation (EU) 2023/1230 allows purely digital instructions for use. The conditions, exceptions and deadlines.
AI in after-sales: the practical guide for machinery manufacturers.
Where AI works in machinery service: first-time fix rate, spare parts, documentation, remote resolution - with figures, limits and 2026/27 deadlines.
Outlook for AI agents over Microsoft Graph.
Our MCP server brings Outlook into MCP clients - email, calendar, folders and rules over the Microsoft Graph API, with OAuth and an MIT licence.
76 accounting tools as an MCP server.
sevdesk integration for AI agents - contacts, invoices, receipts, orders, bank accounts. Written entirely in TypeScript, under an MIT licence.
An MCP server for MOCO, released as open source.
MOCO's time and project management as an MCP connection for AI agents - projects, activities, invoices, master data. Under an MIT licence.
A new site. And a new beginning.
codestra has been around since 2017 - and a great deal has shifted since. The new site is the consequence of that, and the start of a blog.